The Ethics of Engagement in an Age of Austerity: A Paradox Perspective
Journal Article
Francis, H., & Keegan, A. (2020)
The Ethics of Engagement in an Age of Austerity: A Paradox Perspective. Journal of Business Ethics, 162(3), 593-607. https://doi.org/10.1007/s10551-018-3976-1
Our contribution in this paper is to highlight the ethical implications of workforce engagement strategies in an age of austerity. Hard or instrumentalist approaches to workfo...
HR transformation within the hotel industry: building capacity for change
Journal Article
Francis, H., & Baum, T. (2018)
HR transformation within the hotel industry: building capacity for change. Worldwide Hospitality and Tourism Themes, 10(1), 86-100. https://doi.org/10.1108/whatt-10-2017-0064
Purpose – This study aims to identify recent trends in the strategic repositioning of the human resources (HR) function within the hotel industry, and to explore challenges fa...
E-HR and international HRM: a critical perspective on the discursive framing of e-HR
Journal Article
Francis, H., Parkes, C., & Reddington, M. (2014)
E-HR and international HRM: a critical perspective on the discursive framing of e-HR. International Journal of Human Resource Management, 25(10), 1327-1350. doi:10.1080/09585192.2013.870309
In the current global economic climate, International HRM is facing unprecedented pressure to become more innovative, effective and efficient. New discourses are emerging arou...
Fostering an action‐reflection dynamic amongst student practitioners
Journal Article
Francis, H., & Cowan, J. (2008)
Fostering an action‐reflection dynamic amongst student practitioners. Journal of European industrial training, 32(5), 336-346. https://doi.org/10.1108/03090590810877067
Purpose – This paper seeks to explore changes taking place in a curriculum design for postgraduate teaching in personnel and development, aimed at enhancing lifelong learning....
Human resource development and the psychological contract: Great expectations or false hopes?
Journal Article
D'Annunzio-Green, N., & Francis, H. (2005)
Human resource development and the psychological contract: Great expectations or false hopes?. Human Resource Development International, 8(3), 327-344. doi:10.1080/13678860500199725
Our paper presents findings of an exploratory study of managers’ experiences of an emotion management leadership programme in a large retail company. Drawing on the concept of...
Tuning into tensions in times of change – the experiences of managers in the contract catering sector.
Journal Article
D'Annunzio-Green, N. & Francis, H. (2005)
Tuning into tensions in times of change – the experiences of managers in the contract catering sector. International Journal of Contemporary Hospitality Management. 17, 345-358. doi:10.1108/09596110510597606. ISSN 0959-6119
The purpose of this paper is to present case study evidence of how managers in a contract catering firm made sense of an organisational change initiative that encouraged them ...
HRM and the pursuit of a service culture – managerial encounters with competing discourses
Journal Article
Francis, H. & D'Annunzio-Green, N. (2005)
HRM and the pursuit of a service culture – managerial encounters with competing discourses. Employee Relations. 27, 71-85. doi:10.1108/01425450510569319. ISSN 0142-5455
Aims to draw attention to how managers actively re-construct inherent contradictions characterising the employment relationship that in the service sector, are rooted in drive...
Teamworking and change: managing the contradictions
Journal Article
Francis, H. (2003)
Teamworking and change: managing the contradictions. Human Resource Management Journal, 13(3), 71-90. doi:10.1111/j.1748-8583.2003.tb00099.x
Current models of HRM suggest that expectations about HR roles are changing as organisations are striving to make the HR function leaner and more ‘strategic’. In our article w...