The meaning of patient satisfaction: An explanation of high reported levels
Journal Article
Williams, B., Coyle, J., & Healy, D. (1998)
The meaning of patient satisfaction: An explanation of high reported levels. Social Science and Medicine, 47(9), 1351-1359. https://doi.org/10.1016/s0277-9536%2898%2900213-5
The social policy background to the proliferation of patient satisfaction surveys is a desire for increased patient representation and participation. Within this context, it i...
The meaning and management of neuroleptic medication: a study of patients with a diagnosis of schizophrenia
Journal Article
Rogers, A., Day, J. C., Williams, B., Randall, F., Wood, P., Healy, D., & Bentall, R. P. (1998)
The meaning and management of neuroleptic medication: a study of patients with a diagnosis of schizophrenia. Social Science and Medicine, 47(9), 1313-1323. https://doi.org/10.1016/s0277-9536%2898%2900209-3
The meaning of medication and the way in which people use medicines has been the focus of a number of studies in recent years. However, there has been little attention directe...
The role of the gastroenterologist in the provision of artificial nutrition support
Journal Article
Stockdale, A., Williams, B., & Pennington, C. (1998)
The role of the gastroenterologist in the provision of artificial nutrition support. Alimentary pharmacology & therapeutics, 12(4), 367-372. https://doi.org/10.1046/j.1365-2036.1998.00317.x
Background:
Nutrition support is required for the prevention or treatment of malnutrition in patients with intestinal failure and those who are unable to eat.
Aims:
To determi...
Shared care? Some effects of patient access to medical communications
Journal Article
Fitzgerald, K., Williams, B., & Healy, D. (1997)
Shared care? Some effects of patient access to medical communications. Journal of Mental Health, 6(1), 37-46. https://doi.org/10.1080/09638239719021
This paper describes the introduction of a model of community mental health services in out-patient settings within which a key feature is a letter-sharing scheme. Copies of l...
Patient satisfaction in mental health care. Evaluating an evaluative method
Journal Article
Williams, B., & Wilkinson, G. (1995)
Patient satisfaction in mental health care. Evaluating an evaluative method. British Journal of Psychiatry, 166(5), 559-562. https://doi.org/10.1192/bjp.166.5.559
No abstract available.
Patient satisfaction: A valid concept?
Journal Article
Williams, B. (1994)
Patient satisfaction: A valid concept?. Social Science and Medicine, 38(4), 509-516. https://doi.org/10.1016/0277-9536%2894%2990247-x
Over the past 10 yr consumer satisfaction has gained widespread recognition as a measure of quality in many public sector services. This has become manifest in the NHS in the ...
QALYs in mental health: a case study
Journal Article
Wilkinson, G., Williams, B., Krekorian, H., McLees, S., & Falloon, I. (1992)
QALYs in mental health: a case study. Psychological Medicine, 22(3), 725. https://doi.org/10.1017/S0033291700038162
The applicability of the Charing Cross health indicator (CH-X) to the field of mental health was investigated in a community setting using descriptive statistics and principal...