21009
Presentation / Conference
Hejjas, K., Gilek, M., & Bratton, A. (2024, August)
21009. Paper presented at The 84th Annual Meeting of the Academy of Management (AOM 2024), Chicago, Illinois
Social exchange theory is used to understand the relationship between leadership and employee corporate social responsibility (CSR) engagement in a hybrid work environment. Us...
The origin story: behind the scenes of food festivals
Journal Article
Orea-Giner, A., Fusté-Forné, F., & Todd, L. (in press)
The origin story: behind the scenes of food festivals. Event Management, https://doi.org/10.3727/152599523X16957834460312
The relationships between food festivals and food storytelling have been scarcely explored by previous research. Nevertheless, these relationships are a source of memorable ex...
Hybrid Servicescapes in Tourism and Hospitality
Book Chapter
Urquhart, E. (in press)
Hybrid Servicescapes in Tourism and Hospitality. In N. Stylos, R. Rahimi, & P. Robinson (Eds.), Contemporary Marketing Management for Tourism and Hospitality. Palgrave Macmillan
Despite being 30 years since the publication of Bitner’s (1992) seminal article, the servicescape concept remains central to the marketing and management of tourism and hospit...
The Semiotic Paradigm for Deconstructing Event Design and Meaning
Journal Article
Viol, M., Todd, L., & Anastasiadou, C. (2023)
The Semiotic Paradigm for Deconstructing Event Design and Meaning. Event Management, 27(7), 1063-1079. https://doi.org/10.3727/152599523X16847420514728
Festivals and events convey a range of historical, political, social and cultural signs and meanings, however, there remains limited methodological guidance for understanding ...
Deconstructing commemorative narratives: the anniversaries of the fall of the Berlin Wall
Journal Article
Viol, M., Anastasiadou, C., Todd, L., & Theodoraki, E. (2024)
Deconstructing commemorative narratives: the anniversaries of the fall of the Berlin Wall. Leisure Studies, 43(1), 153-170. https://doi.org/10.1080/02614367.2023.2215468
Historically, researchers have studied commemorative events primarily for their political role in the (re)construction of contested national collective memories and identities...
Re-enactment in Lighter Dark Tourism: An Exploration of Re-enactor Tour Guides and Their Perspectives on Creating Visitor Experiences
Journal Article
Wyatt, B., Leask, A., & Barron, P. (2024)
Re-enactment in Lighter Dark Tourism: An Exploration of Re-enactor Tour Guides and Their Perspectives on Creating Visitor Experiences. Journal of Travel Research, 63(2), 496-516. https://doi.org/10.1177/00472875221151074
This study explores the perspectives of re-enactor tour guides (RTG) concerning their role and re-enactment of dark histories—an overlooked topic within dark tourism research....
Interpretative Tools
Book Chapter
Urquhart, E. (2022)
Interpretative Tools. In D. Buhalis (Ed.), Encyclopedia of Tourism Management and Marketing. Edward Elgar Publishing
The entry focusses on a central activity, not only for visitor attractions, but for other leisure, tourism and destinations environments. Interpretation involves a variety of ...
Future trajectories for automated tourism and hospitality services
Book Chapter
Urquhart, E. (in press)
Future trajectories for automated tourism and hospitality services. In S. Ivanov, & C. Webster (Eds.), Future tourism in a robot-based economy. Bristol: Channel View
Interpretation at heritage sites: Culloden Battlefield, UK
Book Chapter
Urquhart, E. (2022)
Interpretation at heritage sites: Culloden Battlefield, UK. In A. Fyall, B. Garrod, A. Leask, & S. Wanhill (Eds.), Managing Visitor Attractions. (3rd edn). London: Routledge. https://doi.org/10.4324/9781003041948-28
This chapter presents a case study that explores heritage interpretation within the context of Culloden Battlefield, UK. The case will initially consider the challenges and is...
Engaging local residents as stakeholders in World Heritage Sites
Presentation / Conference
Leask, A. (2022, March)
Engaging local residents as stakeholders in World Heritage Sites. Paper presented at New Lanark: A living legacy Anniversary Conference, New Lanark, UK
This paper explores how local residents engage in the management of World Heritage Sites, with specific examples from New Lanark and Edinburgh Old and New Towns World Heritag...