Navigating information space: web site design and lessons from the built environment.
Journal Article
Benyon, D. (2006)
Navigating information space: web site design and lessons from the built environment. PsychNology journal, 4, 7-24
The Web is the archetypal information space but even on a well designed site it can be difficult to find all the information you need. It is impossible to design a site so tha...