Hybrid Servicescapes in Tourism and Hospitality
Book Chapter
Urquhart, E. (in press)
Hybrid Servicescapes in Tourism and Hospitality. In N. Stylos, R. Rahimi, & P. Robinson (Eds.), Contemporary Marketing Management for Tourism and Hospitality. Palgrave Macmillan
Despite being 30 years since the publication of Bitner’s (1992) seminal article, the servicescape concept remains central to the marketing and management of tourism and hospit...
The Arcade at Cheltenham Science Festival (Curator)
Exhibition / Performance
Kerr, G. The Arcade at Cheltenham Science Festival (Curator)
[Exhibition]. Exhibited at Cheltenham Science Festival. 6 June 2023 - 11 June 2023. (Unpublished
Welcome to The Arcade! Get your tokens ready to make, break and create. Test out your skills on our fun, creative and two-player challenges. Come along to The Arcade to play g...
Future trajectories for automated tourism and hospitality services
Book Chapter
Urquhart, E. (in press)
Future trajectories for automated tourism and hospitality services. In S. Ivanov, & C. Webster (Eds.), Future tourism in a robot-based economy. Bristol: Channel View
"The Arcade" at Cheltenham Science Festival (Curator)
Exhibition / Performance
Kerr, G. (2022)
"The Arcade" at Cheltenham Science Festival (Curator). [Exhibition]. Exhibited at Cheltenham Science Festival, Imperial Gardens, Cheltenham. 7 June 2022 - 12 June 2022. (Unpublished
The game is on – get set for an awesome adventure in The Arcade and put your skills to the test in a series of fun, creative and cryptic challenges. Can you make, break and cr...
Covid & Innovation within Edinburgh's Festivals: Post-Covid-19 Recovery, Innovation & Technology
Report
Stewart, H., Ali-Knight, J., Kerr, G., & Holmes, K. (2022)
Covid & Innovation within Edinburgh's Festivals: Post-Covid-19 Recovery, Innovation & Technology. Edinburgh Napier University
The COVID-19 pandemic created a global hiatus for events and festivals. The requirement for whole countries to stay at home and avoid contact with other people led to numerous...
Three themes and PhD: Critical realism, social network analysis, and festival communities
Presentation / Conference
Jarman, D. (2022, May)
Three themes and PhD: Critical realism, social network analysis, and festival communities. Paper presented at CHME 2022 (Council for Hospitality Management Education), Edinburgh Napier University
This paper explores some of the key themes from my PhD. In the paper I introduced the themes in the context of my work, exploring interpretations of "community" and "networks"...
Unlock & Revive: The ingredients needed to deliver accessible online cultural and heritage events that bring positive benefits to people living with dementia
Report
Stewart, H., Smith, S., Baxter, R., Ali-Knight, J., & Kerr, G. (2022)
Unlock & Revive: The ingredients needed to deliver accessible online cultural and heritage events that bring positive benefits to people living with dementia. Edinburgh: Edinburgh Napier University
Unlock & Revive is a multi-disciplinary action-research project that involves multiple partners. It is a highly collaborative project aimed at supporting the wellbeing of peop...
Building resilience and future proofing events education
Conference Proceeding
Jaimangal-Jones, D., Jackson, C., & Robertson, M. (2021)
Building resilience and future proofing events education
This session explores issues surrounding the design and delivery of Event Management programmes, specifically those related to their resilience and futureproofing. It addresse...
FameLab, cultural relations and 'going virtual' at the time of a pandemic
Report
Kerr, G. (2021)
FameLab, cultural relations and 'going virtual' at the time of a pandemic. London: British Council
EDITOR'S NOTES
This contribution by Gary Kerr, taking the example of one of the British Council’s flagship partnership programmes – FameLab – covers the notion and nature of s...
Dog filters & flower crowns: Using Snapchat as a Pedagogical Tool in Higher Education
Journal Article
Kerr, G., & Faulkner, S. (2020)
Dog filters & flower crowns: Using Snapchat as a Pedagogical Tool in Higher Education. Journal of Social Media for Learning, 1(1), 147-157. https://doi.org/10.24377/LJMU.jsml.vol1article393
Academics overwhelmingly value social media as a tool for enhancing student learning (Moran et al, 2011). Generally, academics use information technologies and social media to...