E-Government Information Search by English-as-a Second Language Speakers: The Effects of Language Proficiency and Document Reading Level
Journal Article
Harvey, M., & Brazier, D. (2022)
E-Government Information Search by English-as-a Second Language Speakers: The Effects of Language Proficiency and Document Reading Level . Information Processing and Management, 59(4), Article 102985. https://doi.org/10.1016/j.ipm.2022.102985
A rapid increase in the use of web-based technologies - and corresponding changes in government and local council policies - in recent years, means that many vital services ar...