Realising the potential of technology tools: expecting the unexpected.
Conference Proceeding
Hall, H. (2007)
Realising the potential of technology tools: expecting the unexpected. In Turner, C. (Ed.). Proceedings of Online Information 2008, 23-25. ISBN 1900239906
With reference to the domain of sociotechnical studies, this paper establishes reasons why expectations of technology implementations are often misguided. Examples from a numb...