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Is stereotyping inevitable when designing with personas?

Journal Article
Turner, P., & Turner, S. (2011)
Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002
User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review ...

Soundscape mapping: a tool for evaluating sounds and auditory environments

Conference Proceeding
McGregor, I., LePlâtre, G., Turner, P., & Flint, T. (2010)
Soundscape mapping: a tool for evaluating sounds and auditory environments. In Proceedings of the 16th International Conference on Auditory Display
This paper describes a soundscape mapping tool, and provides an illustration of its use in the evaluation of an in-car auditory interface. The tool addresses three areas: comm...

User experience at Edinburgh Napier University.

Presentation / Conference
Turner, S., & Turner, P. (2010, February)
User experience at Edinburgh Napier University. Paper presented at BCS workshop on user experience competencies, London

Practical interaction design.

Conference Proceeding
Turner, P., & Turner, S. (2009)
Practical interaction design. In HCI Educators 2009 - Playing with our education, 18-19
Practical Interaction Design (PID) is a method for teaching interaction design. It incorporates elements of ‘pure’ interaction design and human–computer interaction (HCI) to c...

Triangulation in practice.

Journal Article
Turner, P., & Turner, S. (2009)
Triangulation in practice. Virtual Reality, 13, 171-181. https://doi.org/10.1007/s10055-009-0117-2
Triangulation is the means by which an alternate perspective is used to validate, challenge or extend existing findings. It is frequently used when the field of study is diffi...

Mental models, magical thinking and individual differences.

Journal Article
Turner, P. & Sobolewska, E. (2009)
Mental models, magical thinking and individual differences. Human technology an interdisciplinary journal on humans in ICT environments. 5, 90-113. ISSN 1795-6889
Broadly, there are two mutually exclusive accounts of how people (non-specialist users) reason about and conceptualize interactive technology. The first is based on classical ...

Auto-ethnography: problems, pitfalls and promise

Presentation / Conference
Sobolewska, E., Smith, C. F., & Turner, P. (2009, April)
Auto-ethnography: problems, pitfalls and promise. Paper presented at HCI Educators 2009, University of Abertay, Dundee
The teaching and perhaps more importantly the practice of ethnographic techniques has become increasing important within Human-Computer Interaction (HCI). But ethnography is a...

Presence and consciousness.

Book
Turner, P. (2008)
Presence and consciousness. In D. Benyon, M. Smyth, & I. Helgason (Eds.), Presence for everyone: a short guide to presence research, 21-24. Peach Consortium

Familiarity with mobile phones.

Journal Article
Turner, P. & Sobolewska, E. (2008)
Familiarity with mobile phones. VTT symposium. 258, 221-227. ISSN 0357-9387

Towards an account of intuitiveness

Journal Article
Turner, P. (2008)
Towards an account of intuitiveness. Behaviour and Information Technology, 27, 475-482. https://doi.org/10.1080/01449290701292330
Intuitive systems are usable systems. Design guidelines advocate intuitiveness and vendors claim it - but what does it mean for a user interface, interactive system, or device...