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Questioning the impact of the ‘graduatization’ of the managerial labour force upon the management of human resources in the Scottish hotel industry

Journal Article

Ingram, A., Jamieson, R., Lynch, P., & Bent, R. (2000)

Questioning the impact of the ‘graduatization’ of the managerial labour force upon the management of human resources in the Scottish hotel industry. International journal of consumer studies, 24(4), 212-222. https://doi.org/10.1111/j.1470-6431.2000.00128.x

This paper outlines the findings of a questionnaire survey returned by 125 Scottish hotels from a sample of 500 small and middle-sized enterprises. We asked questions on the l...

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