The fall and rise of experiential construction and engineering education: decoupling and recoupling practice and theory
Journal Article
Forster, A. M., Pilcher, N., Tennant, S., Murray, M., Craig, N., & Copping, A. (2017)
The fall and rise of experiential construction and engineering education: decoupling and recoupling practice and theory. Higher Education Pedagogies, 2(1), 79-100. https://doi.org/10.1080/23752696.2017.1338530
From the mid-20th C., construction and engineering pedagogy and curricula have moved from long-held traditional experiential apprenticeship approaches to one ostensibly decoup...
Western and Eastern Building Conservation Philosophies: Perspectives on Permanence and Impermanence
Journal Article
Forster, A. M., Thomson, D., Richards, K., Pilcher, N., & Vettese, S. (2019)
Western and Eastern Building Conservation Philosophies: Perspectives on Permanence and Impermanence. International Journal of Architectural Heritage, 13(6), 870-885. https://doi.org/10.1080/15583058.2018.1490827
In this conceptual paper, we illuminate Western building conservation philosophy practice with insights into Eastern conservation philosophy and associated aesthetic understan...
A holistic framework to embed good company practice for customer retention
Journal Article
McCrory, B., Pilcher, N., & McMillan, J. (2017)
A holistic framework to embed good company practice for customer retention. The TQM magazine, 29(2), 257-275. https://doi.org/10.1108/TQM-11-2015-0139
Purpose: To detail a holistic practice based guiding framework for improving customer retention, which helps companies instil a customer service culture through encouraging th...