You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre
Presentation / Conference
Ellis, V., & Taylor, P. (2005, March)
You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. Paper presented at 21st International Labour Process Conference, Glasgow
This paper locates the emergence of call centres within the broader political economy. We demonstrate how British Gas responded to privatisation, restrictive regulation and th...
Understanding the Irish VET system: beyond neoclassicism
Journal Article
O’Donnell, D., Garavan, T. N., & McCarthy, A. (2001)
Understanding the Irish VET system: beyond neoclassicism. International Journal of Manpower, 22(5), 425-444. https://doi.org/10.1108/EUM0000000005849
Neoclassical approaches continue to dominate evaluations of national skill‐formation systems. Argues for the benefits of including alternative interdisciplinary and theoretica...
Drivers of and barriers to flexible working and work-life balance in the Building Services Sector: A mixed methods case study
Conference Proceeding
Grant, K., & Craig, J. (2020)
Drivers of and barriers to flexible working and work-life balance in the Building Services Sector: A mixed methods case study
Changing workplace demographics such as more women, duel earning households, an aging workforce, the rise of one parent families, and digitally savvy millennials mean that con...
Book Review: Paul Boreham, Rachel Parker, Paul Thompson and Rifchard Hall, New Technology@Work, Basingstoke: Taylor and Francis, 2008 (ISBN: 978-0-4152-6897-4
Journal Article
Ellis, V. (2009)
Book Review: Paul Boreham, Rachel Parker, Paul Thompson and Rifchard Hall, New Technology@Work, Basingstoke: Taylor and Francis, 2008 (ISBN: 978-0-4152-6897-4. Work, Employment and Society, 23(4), 809-810
No abstract available
Beating the virus: an examination of the crisis communication approach taken by New Zealand Prime Minister Jacinda Ardern during the Covid-19 pandemic
Journal Article
McGuire, D., Cunningham, J. E. A., Reynolds, K., & Matthews-Smith, G. (2020)
Beating the virus: an examination of the crisis communication approach taken by New Zealand Prime Minister Jacinda Ardern during the Covid-19 pandemic. Human Resource Development International, 23(4), 361-379. https://doi.org/10.1080/13678868.2020.1779543
The Covid-19 pandemic has severely tested the leadership and communication abilities of political leaders globally. Guiding an effective response to the global pandemic has re...
‘Greed is (not) good’ the causes and consequences of the financial crisis
Journal Article
Ellis, V. (2011)
‘Greed is (not) good’ the causes and consequences of the financial crisis. Work, Employment and Society, 25(1), 163-169. https://doi.org/10.1177/0950017010389245
No abstract available.