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A dialogic reframing of talent management as a lever for hospitableness

Journal Article
Ramdhony, A., & D’Annunzio-Green, N. (2018)
A dialogic reframing of talent management as a lever for hospitableness. Worldwide Hospitality and Tourism Themes, 10(1), 14-27. https://doi.org/10.1108/whatt-10-2017-0066
Purpose The purpose of this paper is to consider how the talent of hospitableness can be transposed to commercial settings without a wholesale erosion of its altruistic and mo...

Talent management practices in small- and medium-sized enterprises in the hospitality sector: An entrepreneurial owner-manager perspective

Journal Article
Chung, K. L., & D’Annunzio-Green, N. (2018)
Talent management practices in small- and medium-sized enterprises in the hospitality sector: An entrepreneurial owner-manager perspective. Worldwide Hospitality and Tourism Themes, 10(1), 101-116. https://doi.org/10.1108/whatt-10-2017-0065
Purpose This paper aims to examine talent management (TM) practices in small- and medium-sized enterprises (SMEs) within the hospitality industry. Specifically, the views of S...

Demand for Training by Bed and Breakfast Operators

Journal Article
Lynch, P. A. (1994)
Demand for Training by Bed and Breakfast Operators. International Journal of Contemporary Hospitality Management, 6(4), 25-31. doi:10.1108/09596119410060892
Assesses the implications for tourism organizations, with responsibility for training, of promoting world‐class standards in the delivery of the UK tourism product. Analyses t...