A Lean healthcare journey: the Scottish Experience
Book
Lindsay, C. & Kumar, M. (2015)
A Lean healthcare journey: the Scottish Experience. In Public Service Operations Management: A research handbookTaylor & Francis (Routledge). ISBN 9781138813694, 9781315747972
Lean has been adopted by public sector organisations to combat the growing challenges in tackling demand, capacity, service provision and issues around the reduction of errors...