You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre.
Journal Article
Ellis, V., & Taylor, P. (2006)
You don't know what you've got till it's gone: Recontextualising the origins, development and impact of the call centre. New Technology, Work and Employment, 21, 107-122. https://doi.org/10.1111/j.1468-005X.2006.00167.x
This paper locates the emergence of call centres within the broader political economy. We demonstrate how British Gas responded to privatisation, restrictive regulation and th...
Book Review: P.A.J. Waddington, Doug Badger and Ray Bull, The Violent Workplace, Uffculme: Willan Publishing, 2006, £25.00 hbk, xii + 204 pp. ISBN: 1–84392–168–5
Journal Article
Ellis, V. (2007)
Book Review: P.A.J. Waddington, Doug Badger and Ray Bull, The Violent Workplace, Uffculme: Willan Publishing, 2006, £25.00 hbk, xii + 204 pp. ISBN: 1–84392–168–5. Work, Employment and Society, 21(3), 589-590. https://doi.org/10.1177/09500170070210031206
Abstract not available.
Book Review: Paul Boreham, Rachel Parker, Paul Thompson and Rifchard Hall, New Technology@Work, Basingstoke: Taylor and Francis, 2008 (ISBN: 978-0-4152-6897-4
Journal Article
Ellis, V. (2009)
Book Review: Paul Boreham, Rachel Parker, Paul Thompson and Rifchard Hall, New Technology@Work, Basingstoke: Taylor and Francis, 2008 (ISBN: 978-0-4152-6897-4. Work, Employment and Society, 23(4), 809-810
No abstract available
‘Greed is (not) good’ the causes and consequences of the financial crisis
Journal Article
Ellis, V. (2011)
‘Greed is (not) good’ the causes and consequences of the financial crisis. Work, Employment and Society, 25(1), 163-169. https://doi.org/10.1177/0950017010389245
No abstract available.