Individual differences and inclusive design.
Book
Benyon, D., Crerar, A., & Wilkinson, S. (2000)
Individual differences and inclusive design. In C. Stephanidis (Ed.), User interfaces for all: Concepts, methods and tools, 21-46. Lawrence Erlbaum
Usability is widely recognised to be as important as functionality to the success of interactive computer systems. However, even where usability is considered seriously, the s...