When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure.
Presentation / Conference
Hall, H. (2009, June)
When social means business: the potential of social computing tools to support collaborative work as part of the organisational information infrastructure. Presented at Innovation in e-information, Manchester, UK
Based on the results of a study conducted jointly by Edinburgh Napier University and TFPL, this paper will discuss the main risks and opportunities of the adoption of social c...
Knowledge networking in a public service agency: contextual challenges and infrastructure issues.
Book
Davenport, E., & Rasmussen, L. (2007)
Knowledge networking in a public service agency: contextual challenges and infrastructure issues. In T. K. Srikantaiah, & M. Koenig (Eds.), Knowledge Management in Practice: Connections and Context, 445-462. Information Today, Inc
The chapter presents a study of knowledge networking in a public sector agency (PuSA) in the UK, where a number of knowledge management initiatives have been introduced since ...
Realising the potential of technology tools: expecting the unexpected.
Conference Proceeding
Hall, H. (2007)
Realising the potential of technology tools: expecting the unexpected. In Turner, C. (Ed.). Proceedings of Online Information 2008, 23-25. ISBN 1900239906
With reference to the domain of sociotechnical studies, this paper establishes reasons why expectations of technology implementations are often misguided. Examples from a numb...