Strategic Talent Management In The Hospitality Industry
Book Chapter
Garavan, T., Matthews-Smith, G., Marie Gill, A., & O’Brien, F. (2021)
Strategic Talent Management In The Hospitality Industry. In S. Jooss, R. Burbach, & H. Ruël (Eds.), Talent Management Innovations in the International Hospitality Industry (9-29). Emerald. https://doi.org/10.1108/978-1-80071-306-220211002
Purpose: Talent management and in particular strategic talent management (STM) has emerged as an important issue for hospitality organisations worldwide. In this chapter, we a...
Beating the virus: an examination of the crisis communication approach taken by New Zealand Prime Minister Jacinda Ardern during the Covid-19 pandemic
Journal Article
McGuire, D., Cunningham, J. E. A., Reynolds, K., & Matthews-Smith, G. (2020)
Beating the virus: an examination of the crisis communication approach taken by New Zealand Prime Minister Jacinda Ardern during the Covid-19 pandemic. Human Resource Development International, 23(4), 361-379. https://doi.org/10.1080/13678868.2020.1779543
The Covid-19 pandemic has severely tested the leadership and communication abilities of political leaders globally. Guiding an effective response to the global pandemic has re...
Room for improvement? A briefing report on leadership and management in the public sector. Findings from the 2018 Workforce Development Survey
Report
Parry, J., Grant, K., & Sheehan, M. (2019)
Room for improvement? A briefing report on leadership and management in the public sector. Findings from the 2018 Workforce Development Survey. The Workforce Development Trust
The research which underpins this briefing report was driven by a primary, quantitative Workforce Survey which focused on understanding the views of employers across the publi...
Public Participation and Public Service Modernization: Learning from New Labor?
Journal Article
Fenwick, J., & McMillan, J. (2012)
Public Participation and Public Service Modernization: Learning from New Labor?. International Journal of Public Administration, 35(6), 367-378. https://doi.org/10.1080/01900692.2012.655523
The public participation agenda is a significant element of public service reform in Europe and beyond. This article examines how citizen participation in local public service...