Is stereotyping inevitable when designing with personas?
Journal Article
Turner, P., & Turner, S. (2011)
Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002
User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review ...
Triangulation in practice.
Journal Article
Turner, P., & Turner, S. (2009)
Triangulation in practice. Virtual Reality, 13, 171-181. https://doi.org/10.1007/s10055-009-0117-2
Triangulation is the means by which an alternate perspective is used to validate, challenge or extend existing findings. It is frequently used when the field of study is diffi...
Being-with: a study of familiarity
Journal Article
Turner, P. (2008)
Being-with: a study of familiarity. Interacting with Computers, 20, 447-454. https://doi.org/10.1016/j.intcom.2008.04.002
How people learn to use an interactive device has always been an important field of research in human-computer interaction (HCI). The theoretical bases of which have ranged fr...