From Commitment to Control: A Labour Process Study of Workers' Experiences of the Transition from Clerical to Call Centre Work at British Gas
Thesis
Ellis, V. From Commitment to Control: A Labour Process Study of Workers' Experiences of the Transition from Clerical to Call Centre Work at British Gas. (Thesis)
University of Stirling. Retrieved from http://researchrepository.napier.ac.uk/Output/1203160
Despite their continuing importance to the UK economy and their employment of significant numbers of workers from a range of professions, the utilities have received scant att...
Training and Organizational Performance: A Meta-Analysis of Temporal, Institutional and Organizational Context Moderators
Journal Article
Garavan, T., McCarthy, A., Lai, Y., Murphy, K., Sheehan, M., & Carbery, R. (2021)
Training and Organizational Performance: A Meta-Analysis of Temporal, Institutional and Organizational Context Moderators. Human Resource Management Journal, 31(1), 93-119. https://doi.org/10.1111/1748-8583.12284
Drawing on systems theory, we conducted a moderated meta-analysis of the training and organizational performance relationship using 119 primary studies. We examined the moder...