The emotional labour of teleworkers conducting online counselling during Covid-19.
Journal Article
O'Neil, J., Heidl, B. H., Bratton, A., Vossler, A., & Moller, N. (in press)
The emotional labour of teleworkers conducting online counselling during Covid-19. New Technology, Work and Employment, https://doi.org/10.1111/ntwe.12284
Drawing on emotional labour theory, this paper explores the barriers to emotionally complex telework, with a specific focus on the space, interface and pace of work. We examin...
Employee Voice: The Missing Factor in Sustainable HRM?
Journal Article
Paulet, S., Holland, P., & Bratton, A. (2021)
Employee Voice: The Missing Factor in Sustainable HRM?. Sustainability, 13(17), https://doi.org/10.3390/su13179732
Sustainable Human Resource Management (HRM), has the potential to facilitate organisations development of principles, policies and practices for the challenges of the 21st cen...
The Role of Talent Development in Environmentally Sustainable Hospitality: A Case Study of a Scottish National Health Service Conference Centre
Journal Article
Bratton, A. (2018)
The Role of Talent Development in Environmentally Sustainable Hospitality: A Case Study of a Scottish National Health Service Conference Centre. Worldwide Hospitality and Tourism Themes, 10(1), 69-85. https://doi.org/10.1108/WHATT-10-2017-0069
Purpose
The purpose of this paper is to examine the role of strategic talent development in supporting environmental management in the hospitality sector, as well as exploring...