Where and When was Knowledge Managed?
Book Chapter
Davenport, E., & Horton, K. (2006)
Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management, 171-185. Springer Verlag. doi:10.1007/3-540-71011-6_7
The chapter presents a case study of new technology in a rapid response social work unit that is part of an e-government program in a Scottish municipality.
The objective of t...
Initiating e-Participation Through a Knowledge Working Network
Conference Proceeding
Rasmussen, L., Davenport, E., & Horton, K. (2006)
Initiating e-Participation Through a Knowledge Working Network. In R. Suomi, R. Cabral, J. F. Hampe, A. Heikkila, & J. Jarvelainen (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing, 96-108. https://doi.org/10.1007/978-0-387-39229-5_9
The authors present a study of e-participation within a public sector agency (PSA), where a number of knowledge management initiatives have been introduced since the inception...
Rethinking e-Government Research: The ‘ideology-artefact complex’
Conference Proceeding
Davenport, E., & Horton, K. (2006)
Rethinking e-Government Research: The ‘ideology-artefact complex’. In R. Suomi, R. Cabral, J. F. Hampe, & A. Heikkila (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing,, 380-391. https://doi.org/10.1007/978-0-387-39229-5_31
The authors present a framework for e-government research that draws heavily on Iacono and Kling’s work on computerization movements. They build on this work by appropriating ...
The production of service in the digital city: a social informatics inquiry.
Conference Proceeding
Davenport, E., & Horton, K. (2006)
The production of service in the digital city: a social informatics inquiry. https://doi.org/10.1007/978-0-387-37876-3_19
The authors discuss eGovernment as a computerization movement, and present a case study of a small project that was part of a modernising government initiative in a UK municip...
The shaping of I.T. trajectories: evidence from the U.K. public sector.
Journal Article
Horton, K. & Wood-Harper, T. (2006)
The shaping of I.T. trajectories: evidence from the U.K. public sector. European Journal of Information Systems. 15, 214-224. doi:10.1057/palgrave.ejis.3000611. ISSN 0960-085X
This paper reports upon I.T. initiatives in the U.K. public sector where choices were made, decisions taken, major investment authorised, and new I.T. introduced. The research...
Where and when was Knowledge Managed? Exploring multiple versions of KM in organizations
Book
Davenport, E., & Horton, K. (2005)
Where and when was Knowledge Managed? Exploring multiple versions of KM in organizations. In R. Day, & C. McInerney (Eds.), Beyond KM: From Knowledge Management to Knowledge ProcessesSpringer-Verlag
Understanding sociotechnical action: an introduction to the special issue.
Journal Article
Horton, K., Davenport, E., & Wood-Harper, T. (2004)
Understanding sociotechnical action: an introduction to the special issue. International Journal of Technology and Human Interaction, 1, 1-6
No abstract available. Item is Editorial preface to special issue.
Learning from patterns during information technology configuration.
Journal Article
Horton, K., & Dewar, R. G. (2005)
Learning from patterns during information technology configuration. Journal of Organizational and End User Computing, 17, 26-42. https://doi.org/10.4018/978-1-59140-926-7.ch012
This paper asks how people can be assisted in learning from practice, as a basis for informing future action, when configuring information technology (IT) in organizations. It...
Exploring sociotechnical interaction with Rob Kling: five “big” ideas
Journal Article
Wood‐Harper, T., Horton, K., Davenport, E., & Wood-Harper, T. (2005)
Exploring sociotechnical interaction with Rob Kling: five “big” ideas. Information Technology and People, 18(1), 50-67. https://doi.org/10.1108/09593840510584621
Purpose – To provide a view of Rob Kling’s contribution to socio-technical studies of work.
Design/methodology/approach – The five “big ideas” discussed are signature themes i...
Computerization movements as a frame for E-Government studies.
Presentation / Conference
Davenport, E., & Horton, K. (2005, January)
Computerization movements as a frame for E-Government studies. Paper presented at Social Informatics Workshop: Extending the Contributions of Professor Rob Kling to the Analysis of Computerization Movements, CRITO, The Beckman Center, UC Irvine, USA, March 11-12,