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2 results

Servitization Through VR Serious Games: From Manufacturing to Consumer Electronics

Conference Proceeding
Charissis, V., Khan, M. S., & Harrison, D. K. (2022)
Servitization Through VR Serious Games: From Manufacturing to Consumer Electronics. In HCI International 2022 - Late Breaking Papers. Interaction in New Media, Learning and Games (545-555). https://doi.org/10.1007/978-3-031-22131-6_40
The provision of services instead of the actual products is becoming a major area of interest for the products provision companies involved in the manufacturing, electronics a...

Can Gamification Improve User Experience (UX) of Servitization in the Financial and Construction Sector?

Conference Proceeding
Khan, M. S., Charissis, V., & Harrison, D. K. (2022)
Can Gamification Improve User Experience (UX) of Servitization in the Financial and Construction Sector?. In HCI International 2022 - Late Breaking Papers. Interaction in New Media, Learning and Games (592-603). https://doi.org/10.1007/978-3-031-22131-6_44
The monetisation of the provision of consumer services rather than products is advantageous and leads to higher profit margins for the providing companies in comparison to the...